By accessing or using knotz.shop, you agree to these Terms and Conditions. Please read them carefully before making a purchase or using any part of our website.
USE OF THIS WEBSITE
This website is operated by KNOTZ. By accessing knotz.shop, you confirm that you are at least 18 years old or have the consent of a parent or guardian, and that you will use the website only for lawful purposes.
You agree not to:
- Use the website in any way that violates applicable Indian or international laws or regulations
- Transmit any unsolicited or unauthorised advertising or promotional material
- Attempt to gain unauthorised access to any part of the website or its servers
- Interfere with the proper functioning of the website or its services
We reserve the right to terminate or restrict access to the website at our discretion, without notice, for conduct that violates these terms or is harmful to other users, us, or third parties.
PRODUCT DESCRIPTIONS
We make every effort to display our products as accurately as possible. However, we cannot guarantee that your screen's display of any colour will be identical to the actual product colour, as this varies by monitor calibration.
Product descriptions, specifications, and pricing are subject to change without notice. We reserve the right to limit quantities, discontinue products, or modify specifications at any time.
If a product you receive differs materially from its description, please contact us at support@knotz.shop within 7 days of delivery.
ORDER ACCEPTANCE
Placing an order on knotz.shop constitutes an offer to purchase. Your order is not confirmed until you receive an order confirmation email from us.
We reserve the right to refuse or cancel any order for reasons including:
- Product unavailability or stock errors
- Inaccuracies in product or pricing information
- Suspected fraudulent activity or policy violations
- Delivery address outside our service area
If your order is cancelled after payment, you will receive a full refund within 2–3 business days.
PRICING & PAYMENT
All prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes. Shipping charges, if any, are displayed separately at checkout before payment.
Payments are processed securely through Razorpay. KNOTZ does not store your payment card details. By making a purchase, you agree to Razorpay's terms of service.
We reserve the right to change prices at any time. Price changes will not affect orders that have already been confirmed.
LIMITATION OF LIABILITY
KNOTZ provides this website and its products on an "as is" basis. To the fullest extent permitted by law, we exclude all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
KNOTZ shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or our products, including but not limited to:
- Loss of data or profits
- Delays or interruptions in service
- Damages from third-party services (couriers, payment processors)
- Errors or inaccuracies in content
Our total liability in any matter related to your use of this website or purchase of our products shall not exceed the purchase price of the specific item(s) in question.
INTELLECTUAL PROPERTY
All content on knotz.shop — including text, graphics, logos, images, and software — is the property of KNOTZ and is protected under applicable Indian copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written permission. Using KNOTZ branding or content for commercial purposes without consent constitutes infringement.
PRIVACY & DATA
We collect your personal information (name, address, email, phone) solely to process your orders and provide customer support. We do not sell or share your data with third parties except as required to fulfil your order (e.g., sharing your address with Shiprocket for delivery).
By placing an order, you consent to receiving transactional emails and SMS messages related to your order. You may opt out of marketing communications at any time.
For any privacy-related queries, contact us at support@knotz.shop.
GOVERNING LAW
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of India.
If any provision of these terms is found to be unenforceable or invalid under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
These terms constitute the entire agreement between you and KNOTZ regarding your use of the website and supersede all prior agreements and understandings.
Questions about these terms?
